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The Register : When Apps Fail - Mar 2008

 0% complete. When Apps Fail - Mar 2008

1. THE ENVIRONMENT YOU WORK IN

1.1 How would you describe your organisation's attitude to technology adoption?

Bleeding edge - we can't wait to get our hands on the latest new kit
Leading edge - we get the new kit but we don't pioneer it
Mainstream - we seek to adopt new technologies when we think they are 'stable'
Laggard - we ignore trends and invest only when we absolutely have to

1.2 Does your organization follow industry best practices such as ITIL and COBIT?

Yes, formally
In spirit only
Not at all

1.3 How well are the scope, plans and specifications generally defined in relation to new application projects and rollouts in your organisation?

Very well
Could do better
We are generally pretty weak

1.4 In an ideal world, at what point in the implementation lifecycle do you think issues such as resiliency and fault tolerance should first be considered for business critical applications?

At initial conception
During up front scoping, planning and budgeting
At the system specification stage
During software build and/or configuration
Once the software is ready to hand to operations

1.5 And what actually happens, i.e. what is the earliest that resiliency and fault tolerance are typically considered for business critical applications within your organization?

At initial conception
During up front scoping, planning and budgeting
At the system specification stage
During software build and/or configuration
Once the software is ready to hand to operations
Later - it is normally an afterthought
Reactively - usually after some kind of disaster

1.6 How would you change the planning, roll out, use and management of applications to improve availability of systems?