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The Reg Consumer Tech Study 2013

Welcome to the Register Big Consumer Tech Survey 2013. We're looking to gain some insight into your use of technology – mainly your personal views and opinions, but also how it relates to use of technology for personal and business use. The survey covers smartphones, tablets, TV, gaming and networking, which is quite a handful. If you use them all, please fill in the whole survey but if any part is not relevant please feel free to skip ahead. With that said, let's get started with a bit of information about you and your experience with consumer technology.

1. General Questions

1.1 Approximately how much do you spend per year on personal tech?

1.2 Each month, how many friends, family or associates do you advise on personal tech purchases?

1.3 Do you share your experiences with personal tech?

1.4 What are your priorities for personal tech hardware investment in 2013?

 
High Priority
Medium Priority
Low Priority
Smartphone
Tablet
Notebook PC
Desktop PC
All-in-One PC
Game Console
TV
Harddisk TV Recorder (PVR)
Networked Storage Device
Camera
Audio

1.5 What are your priorities for personal tech services spending in 2013?

 
High Priority
Medium Priority
Low Priority
Storage
Broadband
Mobile Phone Provider
TV Services
ISP
Gaming

1.6 Are you involved in purchasing personal or consumer technology for business use within your workplace?

2. Smartphones in more detail

Now we'd like to look in some more detail at smartphones in particular. If you don't use one, please feel free to jump ahead, or else fill out the bits you have an opinion on. If you use a smartphone - or even more than one smartphone - for both business and personal use, where we're not asking specifically about personal or business use we'd like your overall opinion on how you think things are or should be.

For your smartphone, or main two smartphones if you use more than one, could you please tell us:

2.1 Smartphone 1

Smartphone brand
How is this phone owned or provided?
How is the use of this smartphone paid for?
How is this phone used?
How would you class this smartphone?
Did you have a choice in choosing the phone?
How happy have you been with this smartphone?
Would you consider this brand for your next smartphone?

2.2 Smartphone 2

Smartphone brand
How is this phone owned or provided?
How is the use of this smartphone paid for?
How is this phone used?
How would you class this smartphone?
Did you have a choice in choosing the phone?
How happy have you been with this smartphone?
Would you consider this brand for your next smartphone?

2.3 What do you use your smartphones for?

 
A lot
Quite a bit
A little
Not at all
Make/receive network-based calls
Send/receive SMS/MMS
Email
IP based messaging (BBM, Skype IM etc)
IP based voice/video services (Skype, Viber, Facetime etc)
Read eBooks
Take photos
Record video
Listen to music
Watch video
Play games
Browse the Internet
Use apps for work
Use apps for personal enjoyment
Social networking (Facebook, twitter, LinkedIn etc)
Planning journeys on public transport
Mapping and navigation services for walking
Turn-by-turn navigation for driving
Other, please specify

2.4 When it comes to screen size for your smartphone what is your preference?

2.5 When it comes to screen resolution for your smartphones, what do you think is sufficient or necessary?

2.6 How important are the following for you in a smartphone?

 
Very important
Somewhat important
Not important
4G network support
Turn by turn navigation with onboard maps
Removeable battery
Battery life
SD Card slot
Wireless charging
Range of accessories
Range of memory sizes
Sound quality
Camera quality
Number of apps in an App Store or marketplace
Quality of apps in an App Store or marketplace
Access to integrated content stores
Access to cloud based storage or content libraries
Fit and finish
Ability to separate work and personal activities
Other, please specify

2.7 Thinking about features and characteristics, would you be looking for anything different in a business smartphone compared to a personal smartphone or vice versa?

 

3. Tablets in more detail

Now we'd like to look in some more detail at tablets. As before, if you don't use one, please feel free to jump ahead, or else fill out the bits you have an opinion on, and if you use a tablet for both business and personal use, where we're not asking specifically about personal or business use we'd like your overall opinion on how you think things are or should be.

3.1 Tablet 1

Tablet brand
How is this tablet owned or provided?
Does this tablet have cellular connectivity?
How is the cellular use of this tablet paid for?
How is this tablet used?
How would you class this tablet?
Did you have a choice in choosing this tablet?
How happy have you been with this tablet?
Would you consider this brand for your next tablet?

3.2 Tablet 2

Tablet brand
How is this tablet owned or provided?
Does this tablet have cellular connectivity?
How is the cellular use of this tablet paid for?
How is this tablet used?
How would you class this tablet?
Did you have a choice in choosing this tablet?
How happy have you been with this tablet?
Would you consider this brand for your next tablet?

3.3 What do you use your tablet for?

 
A lot
Quite a bit
A little
Not at all
Email
IP based messaging/voice/video services (Skype, Viber, iMessage, BBM etc)
Read eBooks
Take photos
Record/edit video
Record/edit music
Play music
Play video
Play games
Browse the Internet
Use apps for work
Use apps for personal enjoyment
Social networking (Facebook, twitter, LinkedIn etc)
Planning journeys on public transport
Mapping and navigation services for walking
Turn-by-turn navigation for driving
Other, please specify

3.4 When it comes to screen size for your tablet what is your preference?

3.5 When it comes to screen resolution for your tablet, what do you think is sufficient or necessary?

3.6 How important are the following for you in a tablet?

 
Very important
Somewhat important
Not important
Cellular connectivity in general
4G network support in particular
Mapping and navigation capabilities
Removeable battery
SD Card slot
Wireless charging
USB ports
Wired video output
Wireless video output
Range of accessories
Range of models to choose from
Other, please specify

3.7 Thinking about features and characteristics, would you be looking for anything different in a business tablet compared to a personal tablet or vice versa?

 

4. TV & Video in More Detail

We're getting to the home straight now. This section is about your TV and movie viewing habits and preferences, before we move onto gaming and home networking.

4.1 How much do you watch TV, movies or other video in the following ways, and how do you see this changing over the next 3 years?

 
Situation Today
 
Next Three Years
 
Often
Sometimes
Rarely/Never
 
More
Same
Less
Get home from your day, plonk yourself down in front of the TV, and watch whatever is on
 
Make sure you are in front of the TV at the right time to watch something specific at the time it is broadcast
 
Record films or programmes then watch them later at a time that suits you
 
Watch a DVD or BluRay at a time that suits you
 
Stream films or programmes on demand at a time that suits you
 
Stream user generated video from the internet, e.g. via YouTube
 
Other, please specify
 

4.2 How much do you watch TV and/or video on the following kit now, and how is this likely to change?

 
Situation Today
 
Next Three Years
 
Often
Sometimes
Rarely/Never
 
More
Same
Less
Non-HD TV
 
HD TV
 
Home cinema setup
 
Desktop PC
 
Notebook PC
 
Tablet
 
Smartphone
 
Handheld music/video device (e.g. iPod)
 
Other, please specify
 

4.3 Which of the following best describes your thoughts on purchasing a 3D TV?

4.4 What do you think of 'Smart TVs' that can have apps for content playback, or functions such as Facebook, Twitter, or chat?

 

4.5 How much video do you have stored in the following places, and how is this likely to change?

 
Situation Today
 
Next Three Years
 
A lot
Some
Little/None
 
More
Same
Less
Physical media, e.g. DVDs, BluRay discs
 
Harddisk TV Recorder (PVR)
 
Smartphone
 
Tablet
 
Notebook PC
 
Desktop PC
 
All-in-One PC
 
Games console (e.g. Xbox, PS3, etc)
 
Networked Storage Device
 
Handheld video/music device
 
On the internet / in the cloud
 
Other, please specify
 

4.6 If you keep a library of digital copies of video content, how much space does this take up?

4.7 Tell us your experience of maintaining a media library to work across your various devices?

 

5. More about Gaming

Almost there now. This section is all about gaming. If that's not your scene, please jump ahead now.

5.1 How would you describe your gaming activity?

5.2 How often do you purchase games in each of the following ways?

 
Situation Today
 
Next Three Years
 
Often
Sometimes
Rarely/Never
 
More
Same
Less
Physical media purchased new from high street retailer
 
Physical media purchased new online
 
Second hand games (online or high street)
 
Rental copies (online or high street)
 
Digital download purchased online
 
Download of free games online
 
Subscription to general games library
 
Buy then subscribe (e.g. like World of Warcraft)
 

5.3 How much of your play is online or connected?

5.4 What type of games do you tend to play the most?

 
A lot
Quite a bit
A little
Not at all
MMO (Massively Multiplayer Online)
RPG (Role Playing Games)
RTS (Real Time Strategy)
FPS (First Person Shooter)
Driving, flying, simulation
Sports related
Nurturing (e.g. The Sims)
Intellectual stimulation (Sudoku, Scrabble, Chess etc)
Puzzles/physics challenges
Educational
Other, please specify

5.5 What platform(s) do you use to game on?

 
A lot
Quite a bit
A little
Not at all
Microsoft Xbox 360
Sony PlayStation 3
Nintendo Wii/Wii U
Smartphone
Tablet
Windows Notebook
Windows Desktop/All-in-One
Apple Notebook
Apple Desktop/All-in-One
Dedicated Handheld games device (Nintendo DS3D etc)
Handheld audio-video device
Other, please specify

6. Enabling it all

Last bit coming up – we'd like to know about your home networking setup, and particularly your experiences with Internet connectivity such as cable or ADSL.

6.1 What is the current download/downlink speed of the internet connection into your home (actual rather than advertised if you know it)?

6.2 Is this download/downlink speed adequate for your needs today?

6.3 What is the current upload/uplink speed of the internet connection into your home (actual rather than advertised if you know it)?

6.4 Is this upload/uplink speed adequate for your needs today?

6.5 What do you anticipate being the minimum download and upload connection speeds you will require in 3 years time?

Upload
Download

6.6 Which broadband/internet service provider do you currently use?

Name of provider

6.7 What are the main considerations when choosing an broadband/internet service provider today?

 

6.8 How important are the following likely future developments in home technology?

 
Very important
Somewhat important
Not important at all
Significantly higher speed home wireless networking
High capacity shared storage capability on home network
Media distribution/streaming around the home that's easy to setup and use
Independent wireless displays that can accept input from multiple sources
Displays built into tables, work surfaces, walls, etc
Intelligent/connected appliances, allowing remote control and management
Networked or remote control of basic utilities: lighting, heating
Networked or remote control of windows, blinds, security, etc
Touch screen control in general
Voice control in general
Home energy monitoring and management

7. Before you go

That's it now. Just a few questions about who you are so we can make sense of it all, and we're finished. Thanks again for taking the time to answer the survey.

7.1 Do friends and family tend to ask your advice when making decisions on any of the following? (Please tick all that apply)

7.2 How old are you?

7.3 What gender are you?

7.4 Which of the following applies to you?

7.5 Which of the following best describes your role at work?